crisis pr

We’ve talked before about the importance of community impact for businesses both large and small. In any community, there are a wide array of ways to get involved and help improve that community for those living and working in it. Forming charitable partnerships is another way to get involved and improve the community around a […]

When the manager of the Red Hen restaurant in Lexington, Virginia decided to ask White House Press Secretary Sarah Huckabee Sanders to leave before her party had a meal, Stephanie Wilkinson knew there would be consequences… But were those consequences worth the momentary feelings of justification that prompted the ouster? That’s a question that will […]

In the heat of the Silicon Valley sexual discrimination PR crisis accusers and victims began compiling lists of individuals who were serial harassers and companies that were reputed to foster environments that allowed or ignored harassment or gender discrimination. As the list of big names grew, eventually, Microsoft was added. Microsoft vociferously denied the allegations, […]

The journey back to a positive reputation in the consumer market has hit another snag for Wells Fargo. After the fake account scandal damaged the company’s credibility, Wells Fargo could not seem to avoid subsequent fallout. Now, there’s more bad news for the bank. California authorities have accused Wells Fargo of charging customers for insurance […]